Terms of Use
TWO GOOD VIC X PTY LTD
ABN: 78 687 719 320
DEFINITIONS:
“Two Good Vic X” means Two Good Vic X Pty Ltd, provider of catering services. “Client” means the individual, business, or organisation engaging Two Good Vic X for catering services. “Event” means the catering function, package, or delivery service provided under these Terms.
ORDER NOTICE & DELIVERY TIMES:
Catering is available Monday – Friday (with other days on request by emailing [email protected]).
Orders must be placed before 3:00pm two business days before your delivery date. If you have a last-minute request, please email us at [email protected] and we will see if we can facilitate your order.
Standard Catering Orders can be delivered between 8.00am-3:00pm, Monday- Friday (and other days on request).
Special Event catering can be executed between 8:00am-10:00pm.
DELIVERY COSTS & MINIMUM SPEND:
Our minimum spend is $150 incl GST
ADDITIONAL INFORMATION:
Changes to your order require 48 hours’ notice and can be emailed to [email protected].
Credit card surcharges apply (Visa 1.5%, Mastercard 1.5% & Amex 1.8%). We accept credit card or direct debit which are charged up front. Credit applications can be made for regular clients with invoices issued the date of event with 7-day payment terms.
All prices listed on the website are exclusive of GST. Prices are subject to change.
Menu items with seasonal produce may be substituted due to availability and you will be informed.
PAYMENT TERMS:
Invoices are issued the date of event with 7-day payment terms.
Event bookings: a 50% deposit is payable at confirmation. Final balance is due within seven (7) days after the Event.
Credit card surcharges apply: Visa/Mastercard 1.5%, Amex 1.8%.
All prices are exclusive of GST unless otherwise stated.
CHANGES AND CANCELLATIONS:
Changes require 48 hours’ notice in writing. Orders cancelled within 48 hours of delivery are non-refundable.
Cancellations made more than 72 business hours prior to the Event receive a full refund of deposit.
Cancellations made 48–72 business hours prior 50% of quoted charges payable.
Cancellations made within 48 hours: full quoted charges payable.
Final guest numbers must be confirmed 48 hours prior to the Event.
DIETARY REQUIREMENTS AND ALLERGENS:
Two Good Vic X can accommodate dietary requirements with prior notice. While all care is taken, we cannot guarantee allergen-free catering. Clients are responsible for informing guests of potential allergen risks. Two Good Co will not be liable for any illness or loss arising from allergens or traces thereof.
MENU AND SEASONAL CHANGES:
Menu items are subject to seasonal availability. Two Good Vic X reserves the right to substitute comparable items where necessary and will notify the Client where possible. Prices and menus are subject to change without notice.
STAFFING AND EVENT LOGISTICS:
Staffing levels will be advised at time of quotation. Additional staff hours beyond the agreed time will be charged at applicable hourly rates. The Client is responsible for providing safe access, parking, and adequate facilities for Two Good Vic X staff.
LIABILITY:
Two Good Vic X maintains appropriate public liability insurance. Our liability is limited to the value of catering services supplied. We are not liable for indirect or consequential loss, including loss of profit, business interruption, or reputational damage.
All companies hosting events in The Landing where external guest are invited are required to obtain and present their own public liability insurance.
FORCE MAJEURE:
Two Good Vic X will not be liable for any failure or delay in performance were caused by circumstances beyond our reasonable control (including natural disasters, extreme weather, strikes, accidents, supply issues, or government restrictions).
GOVERNING LAW:
These Terms and Conditions are governed by the laws of New South Wales, Australia.
